Training Courses

Appraisal Skills for Managers

Category: Talent Management

Course level: Introductory

In house

Managers attending this workshop will come away with a thorough overview of the required knowledge and skills required to conduct effective staff appraisals.  This includes a review of the appraisal process.

No prior knowledge is assumed.

Objectives

By the end of the workshop, delegates will have a better understanding of:

  • the benefits and purpose of appraisals
  • how to prepare staff for their appraisal, including communication of the appraisal process, structure and expectations
  • how to effectively and consistently prepare for and conduct the review meeting
  • the continuous appraisal process, including ongoing review and follow-up 

Length

3 hours

Course Content

Preparing staff for their appraisal

The purpose of appraisals, and how it benefits the individual as well as the organisation
Guidelines for appraisers

Appraisal meeting preparation

Planning the content and structure of the meeting

Arranging the meetings    
    Preparation, review and collating of information

Conducting the appraisal meeting

Key skills – careful listening and questioning
Giving and receiving feedback
Negotiating agreement on clear objectives and review of performance

Continuous review and development

The importance of meeting follow-up and regular review meetings

This course would be suitable for:

  • HR and training
  • Investment administration and operations
  • Legal & Compliance
  • Risk management
  • Team leaders and supervisors
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