Training Courses

Designing and Implementing an Effective T&C Scheme

Category: Regulation and Compliance

Course level: Introductory

In house

This 3-hour workshop provides an opportunity for the L&D team to consider different ways of ensuring compliance with the FSA’s principles-based approach to T&C and to mitigate business risk by ensuring all staff meet their commitments to excellence.


Real-life examples and group discussions allow the delegates to consider best-practice policy and its incorporation into their own group development.

Objectives

By the end of this course, delegates will have a greater understanding of:

  • the T&C regime
  • how to develop an internal approach to L&D

Length

3 hours

Course Content

Keeping up with the regulations

Apportionment and oversight – understanding the responsibility
Preparing the groundwork
Establishing who will take day-to-day responsibility, and how

How people learn

Appreciating the basic of learning styles

Coping with the ‘non-believers’
Effective TNA

Successful communication

Blended learning solutions
Varying the message
Suppliers and the challenge to find the right one
Balancing business demands with message delivery

Measuring competence

Using the appraisal process
Skilled assessors
Use of compliance indicators
Review of developmental activity and tangible outputs

Auditing the T&C scheme

Using the FSA health check questionnaire
Regular review of scheme and procedures
Is the business resourced, equipped and able to adhere to your own procedures?
Partnership with compliance monitoring

 

This course would be suitable for:

  • HR and training
  • Legal & Compliance
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